Support

Extranet registration

Register for the OEM extranet and access exclusive information and resources:
http://www.siemens.com/buildingtechnologies-oem.

Support on technical problems

Please adhere to the following sequence on support issues:

1. Contact the supplier of the device or plant.
2. If unknown, Siemens provides the following tools:

• Research info via Smart Information Delivery Portal (SID):
  https://sid.siemens.com.
• Research information via the Service and Support Portal:
  https://support.industry.siemens.com.
• Submit a support request:
  https://support.industry.siemens.com/cs/ww/en/my.

Climatix IC status page

Neutral and objectively reported online state of Climatix IC:
https://status.climatixic.com.